Bridgend College
  • Home
  • About Us
    • The Corporation
    • Campuses
    • Learner Wellbeing
    • Graduation
    • International
    • Policies
  • Our Courses (A-Z)
  • Careers
  • Subjects
  • Qualifications
  • Cyfleoedd
  • News
    • Important Dates
    • International
  • Contact Us
  • Facilities
    • Weston House
    • Day Nursery
    • InTuition
    • Seasons
    • 3G Sports Pitch
    • Sony Theatre
    • Climbing Wall
  • Jobs
  • Menu
  • About Us
  • Apply Today
  • Contact Us
  • Login
  • APPLY TODAY

Working in the Travel Industry

About

There are a vast range of job opportunities in the Travel and Tourism industry which all require different skills. However, excellent customer service is required at every part of tourism, be that in a hotel, travel agency, restaurant, events management, resort reps or cabin crew.


Start

This course starts in September


Duration

2 years


Level

Level 2 / 3


Location

Bridgend Campus

Overview & Modules

A qualification specific to customer service focusing on various careers in travel will make up part of the course in year 1. In addition, you will study the principles of becoming cabin crew and a resort rep.

Please see below for a summary of each qualification.

Year 1:

The NCFE Level 2 Certificate in Introduction to Cabin Crew is designed for learners who’d like to work as cabin crew, including the duties carried out by cabin crew in the crew room.

NOTE: In order to meet the requirements of the qualification, a visit/training day to Flybe Exeter at an approximate cost of £120 per learner is a compulsory part of the course. In order to ensure commitment to the course this cost will need to be paid at the time of enrolment.

Endorsed by Thomas Cook, the NCFE Level 2 Award for Resort Representatives provides the skills, knowledge and understanding required to carry out the role of a Resort Representative.

The NCFE Level 3 Certificate in Principles of Customer Service provides learners with the knowledge required by employers to work in a range of different environments in a customer service role.

Year 2:

Successful completion of year 1 and adhering to college policies will ensure progression to year 2 where learners will study the NCFE Level 3 Introductory Diploma in Travel and Tourism.

How will I be assessed?

You will be assessed in a variety of ways, including:

  • Portfolios
  • Online assessments
  • Assignments
  • Performance observation

Entry requirements

  • 4 GCSE passes grade D or above or a recognised equivalent qualification
  • All applicants will attend an interview at the college

Continue your studies

On successful completion of the two years, you may consider progressing to higher education programmes. Alternatively, you may seek employment in a variety of sectors related to travel, tourism, leisure and business.

Latest regional data including Bridgend, Cardiff and Swansea.


875
Currently Employed


901
Job opportunities


£19734.00
Average Wage


£10.12
Hourly

Share

  • Share on Facebook
  • Share on Twitter
  • Share on Pinterest
  • Share on Linkedin
  • Share on Reddit
  • Share by Mail

Contact us

01656 302 302
enquiries@bridgend.ac.uk

Address
Bridgend College,
Cowbridge Road,
Bridgend, CF31 3DF

Sign up to our newsletter

About us
Courses
Subjects
Careers
Qualifications
Facilities
Campuses
Cyfleoedd
Jobs
News
Important dates
Policies
Governance
Login
Apply now
Contact us

The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund.
The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund.

For more information please click here (Cymraeg / English)

© Copyright - Bridgend College
  • Twitter
  • Facebook
  • Linkedin
  • Instagram
Horticulture – Production & Design HND Top-up Business L2 Diploma
Scroll to top

Listen up. We use cookies!
Cookies help us run our services so you get a better experience.
You ok with our use of cookies and privacy?

OKLearn more

Cookie and Privacy Settings

How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions. You can block or delete them by changing your browser settings and force blocking all cookies on this website.

Google Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visist to our site you can disable tracking in your browser here:

Other external services

We also use different external services like Google Webfonts, Google Maps and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Vimeo and Youtube video embeds:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Privacy Policy

Croeso i Goleg Penybont

Dewiswch eich dewis iaith. Drwy ddefnyddio’r wefan hon, rydych yn cytuno i’n defnydd o gwcis. Cliciwch am ragor o fanylion.

Cymraeg

Welcome to Bridgend College

Please select your language option. By using this site you agree to our use of cookies. Click here for more information.

English