Facilities Management involves providing a quality and cost-effective maintenance and care service for a wide range of commercial and public buildings such as hotels, hospitals, office and shopping complexes, arenas, educational or convention centres. Facilities Managers make sure that facilities such as security, catering and cleaning (referred to as “soft services’”) and maintenance and building services (referred to as “hard services”) run smoothly, so that customers can run their businesses efficiently. The sector is also responsible for property and estates management, including energy management and environmental protection.
Overview & Modules
The Facilities Management Apprenticeship framework, ranging from Foundation to Higher level has been designed with the help of employers to attract new people into the Facilities Management (FM) sector and to up-skill the existing workforce with qualifications.
Delivery of the qualification is achieved through a mix of learning in the workplace, formal off the job training (at college) and the opportunity to practice and embed new skills in a real work context. On completion, you must be able to undertake the full range of duties, appropriate to your job, confidently and competently to the standard set by the Industry.
Qualifications for Facilities Management (Generic):
- BIFM Level 4 Diploma in Facilities Management Practice
- BIFM Level 4 Diploma in Facilities Management
- Essential Skills Qualification Communication Level 3
- Essential Skills Qualification Application of Number Level 2
- Essential Skills Qualification Digital Literacy Level 2
For the post of Facilities Manager – Soft Services (in-house), the job roles(s) include: Managing a range of services for one site; supervising contractors and in-house staff, procuring services, calculating and comparing the costs to ensure that services achieve maximum value and remain on a budget, implementing new systems and procedures and project management.
For the post of Facilities Manager – Soft Services (outsourced), the job roles(s) include: Managing a range of services for one client site, ensuring that the services provided meet the client’s needs and comply with the terms of the contract, ensuring that goods or services achieve maximum value and remain on budget, listing with the client and involvement in project management.
These programmes are part financed by the European Social Fund through the Welsh Government.
How will I be assessed?
Assessment will be made through coursework, tests, assignments, work based observations and work based evidence.
As the job role will require formal written communication skills and managing budgets, it is preferred if apprentices have an A to C grade in English and Maths, or Level 2 Essential Skills Qualification (ESQ).
Note, the ESQ Communication requirement for this framework is Level 3 and the higher level frameworks are not suitable for pre-18 learners.
Continue your studies
- Higher Apprenticeship in Facilities Management (generic or building services pathway)
- British Institute of Facilities Management (BIFM) qualifications at Level 5
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