This Apprenticeship framework, ranging from Foundation to Higher level has been designed with the help of employers to attract new people into the Facilities Management (FM) sector and to upskill the existing workforce with qualifications.
Overview & Modules
Facilities Management (FM) involves providing a quality and cost effective maintenance and care service for a wide range of commercial and public buildings, such as hotels, hospitals, office and shopping complexes, arenas, educational or convention centres. Facilities Managers make sure that facilities such as security, catering and cleaning (referred to as “soft services’”) and maintenance and building services (referred to as “hard services”) run smoothly, so that customers can run their businesses efficiently. The sector is also responsible for property and estates management, including energy management and environmental protection.
The qualification is achieved through a mix of learning in the workplace, formal off the job training (at college) and the opportunity to practice and embed new skills in a real work context. On completion, you must be able to undertake the full range of duties, appropriate to your job, confidently and competently to the standard set by the Industry.
- IWFM Level 2 Certificate in Facilities Services
- IWFM Level 2 Certificate in Facilities Services Principles
- Essential Skills Qualification Communication Level 1
- Essential Skills Qualification Application of Number Level 1
Note, if you can provide certificates as evidence of your GCSE Maths and English, showing you have achieved Grade G or above, then you will be exempt from undertaking the Essential Skills Communication and Application of Number listed above.
For Facilities Services Operative, the job role(s) can include all or some of the following: securing the site, setting up rooms for events, assisting with cleaning, site emergency and evacuation procedures, porterage, carrying out minor maintenance repairs, reading energy meters and using the intelligent BMS to control heating and ventilation.
These programmes are part financed by the European Social Fund through the Welsh Government.
How will I be assessed?
Assessment will be made through coursework, tests, assignments, work based observations and work based evidence.
Applicants will be expected to have basic literacy and numeracy skills, and be willing to work as part of a team and have a keen interest in providing high standards of customer service.
There are no minimum requirements and formal qualifications are not necessary. However, some duties may involve working at heights, working in enclosed spaces and outdoor work in all weather conditions.
Note, you can only undertake this apprenticeship if you have been employed in your current job role for less than 6 months at time of enrolment if you are aged over 25. If you are under 25, this criteria does not apply to you.
Continue your studies
If you successfully complete the Level 2 Foundation Apprenticeship, you can progress onto the Level 3 Advanced Apprenticeship in Facilities Management.
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