Facilities Management – Level 3 Apprenticeship

This Apprenticeship framework, ranging from Foundation to Higher level has been designed with the help of employers to attract new people into the Facilities Management (FM) sector and to up skill the existing workforce with qualifications.

Overview and modules

Facilities Management (FM) involves providing a quality and cost effective maintenance and care service for a wide range of commercial and public buildings, such as hotels, hospitals, office and shopping complexes, arenas, educational or convention centres. Facilities Managers make sure that facilities such as security, catering and cleaning (referred to as “soft services’”) and maintenance and building services (referred to as “hard services”) run smoothly, so that customers can run their businesses efficiently. The sector is also responsible for property and estates management, including energy management and environmental protection.

The qualification is achieved through a mix of learning in the workplace, formal off the job training (at college) and the opportunity to practice and embed new skills in a real work context. On completion, you must be able to undertake the full range of duties, appropriate to your job, confidently and competently to the standard set by the Industry.

Qualifications:

Level 3 Certificate in Facilities Management Practice
Level 3 Certificate in Facilities Management
Essential Skills Qualification Communication Level 2
Essential Skills Qualification Application of Number Level 2

Note, if you can provide certificates as evidence of your GCSE Maths and English, showing you have achieved Grade C or above, then you will be exempt from undertaking the Essential Skills Communication and Application of Number listed above.

For Trainee / Assistant Facilities Manager, the job role(s) can include: managing a small team in one, or more facilities, being responsible for budgets, business planning, health and safety, energy management, customer service and relationship management. Depending on the role, you may have to operate intelligent building systems.

For Facilities Services Team Leader, the job role)s can include: Supervising a small team in one or more facilities or types of service. Types of facilities would be building maintenance, catering, cleaning, reception and security. Similar duties to the Trainee/Assistant Facilities Manager but on a smaller scale.

These programmes are part financed by the European Social Fund through the Welsh Government.

Assessment methods

Assessment will be made through coursework, tests, assignments, work based observations and work based evidence.

Entry requirements

Applicants will be expected to have basic literacy and numeracy skills, and be willing to work as part of a team and have a keen interest in providing high standards of customer service.

There are no minimum requirements and formal qualifications are not necessary, but employers are keen to hear from applicants who have experience in related sectors such as catering, cleaning, customer service, construction, engineering and hospitality.

Note, you can only undertake this apprenticeship if you have been employed in your current job role for less than 12 months at time of enrolment if you are aged over 25. If you are under 25, this criteria does not apply to you.

Continue your studies

If you successfully complete the Level 3 Apprenticeship, you can progress onto the Level 4 Higher Apprenticeship.

Overview and modules

Facilities Management (FM) involves providing a quality and cost effective maintenance and care service for a wide range of commercial and public buildings, such as hotels, hospitals, office and shopping complexes, arenas, educational or convention centres. Facilities Managers make sure that facilities such as security, catering and cleaning (referred to as “soft services’”) and maintenance and building services (referred to as “hard services”) run smoothly, so that customers can run their businesses efficiently. The sector is also responsible for property and estates management, including energy management and environmental protection.

The qualification is achieved through a mix of learning in the workplace, formal off the job training (at college) and the opportunity to practice and embed new skills in a real work context. On completion, you must be able to undertake the full range of duties, appropriate to your job, confidently and competently to the standard set by the Industry.

Qualifications:

Level 3 Certificate in Facilities Management Practice
Level 3 Certificate in Facilities Management
Essential Skills Qualification Communication Level 2
Essential Skills Qualification Application of Number Level 2

Note, if you can provide certificates as evidence of your GCSE Maths and English, showing you have achieved Grade C or above, then you will be exempt from undertaking the Essential Skills Communication and Application of Number listed above.

For Trainee / Assistant Facilities Manager, the job role(s) can include: managing a small team in one, or more facilities, being responsible for budgets, business planning, health and safety, energy management, customer service and relationship management. Depending on the role, you may have to operate intelligent building systems.

For Facilities Services Team Leader, the job role)s can include: Supervising a small team in one or more facilities or types of service. Types of facilities would be building maintenance, catering, cleaning, reception and security. Similar duties to the Trainee/Assistant Facilities Manager but on a smaller scale.

These programmes are part financed by the European Social Fund through the Welsh Government.

Assessment methods

Assessment will be made through coursework, tests, assignments, work based observations and work based evidence.

Entry requirements

Applicants will be expected to have basic literacy and numeracy skills, and be willing to work as part of a team and have a keen interest in providing high standards of customer service.

There are no minimum requirements and formal qualifications are not necessary, but employers are keen to hear from applicants who have experience in related sectors such as catering, cleaning, customer service, construction, engineering and hospitality.

Note, you can only undertake this apprenticeship if you have been employed in your current job role for less than 12 months at time of enrolment if you are aged over 25. If you are under 25, this criteria does not apply to you.

Continue your studies

If you successfully complete the Level 3 Apprenticeship, you can progress onto the Level 4 Higher Apprenticeship.

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