Bridgend College
  • About Us (A-Z)
    • Student Wellbeing
    • Skills Coaches
    • Jobs
    • Graduation
    • Policies
    • Governors
  • Our Courses (A-Z)
  • Subjects
  • STEAM Academy
    • Venue Hire at STEAM Academy
  • Student Services
  • Open Events
  • ALN
  • Community College
  • learndirect
  • Cyfleoedd (careers advice)
  • Coronavirus Information
  • Latest News
    • Important Dates
  • Contact Us
  • Facilities
    • Salon 31
    • Weston House
    • Day Nursery
    • Seasons
    • 3G Sports Pitch
    • Success Centres
    • Sony Theatre
  • Report an Absence
  • Login
  • Menu Menu
  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Youtube
  • Mail
  • Open Events
  • About Us
  • Apply Today
  • Contact Us
  • Login

Customer Service

  • 4 November 2022

  • Friday 9 am - 4 pm

  • Pencoed Campus

Book now

Aims of the course

The learner will

  • Understand the principles of good practice in customer service. 
  • Understand factors that contribute to a positive customer experience. 
  • Understand the importance of verbal and non-verbal communication in customer service. 
  • Be able to reflect on own verbal and non verbal communication in customer service.

Assessment

Ongoing assessment with evidence of achieving the aims of the course.

Share

  • Share on Facebook
  • Share on Twitter
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share by Mail

Our Campuses

Cowbridge Rd,
Bridgend
CF31 3DF

Pencoed,
Bridgend
CF35 5LG

Queens Road South,
Bridgend Industrial Estate
CF31 3UR

Castle Street,
Maesteg
CF34 9UN

01656 302 302
hello@bridgend.ac.uk

Google

We are extremely proud to announce that Bridgend College has now officially become a Google Reference College, the first college in Wales to be given this esteemed title.

©2018 Google LLC All rights reserved. Google and the Google logo are registered trademarks of Google LLC.

Latest News

  • Bridgend College scoops extraordinary recognition as a top employer22/08/2022 - 16:52
  • Bridgend College continues to deliver excellence, scooping global recognition13/07/2022 - 10:24
  • Celebrating student success at the Skills Competition Wales Awards28/03/2022 - 15:44
  • Bridgend College supporting A Dog’s Trail with Snoopy24/03/2022 - 14:37

The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund.
The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund.

For more information please click here (Cymraeg / English)

© Copyright - Bridgend College
  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Youtube
  • Mail
  • Terms and Conditions : Website
  • Terms and Conditions : Supplier
  • Privacy Notice
  • Cookies Policy
  • Publication Scheme
  • Sustainability and Wellbeing
  • Accessibility Statement
Joshua O’Sullivan-Woodward Student GovernorWorking in Business Administration
Scroll to top

Listen up. We use cookies!
Cookies help us run our services so you get a better experience.
You ok with our use of cookies and privacy?

OKLearn more

Cookie and Privacy Settings



How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions. You can block or delete them by changing your browser settings and force blocking all cookies on this website.

Google Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visist to our site you can disable tracking in your browser here:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Privacy Policy
Accept settingsHide notification only